LJ
Lusanda J

1 reviews | Active since Jul 2015

15 Feb 2017, 16:17

Cancellation nightmare AGAIN

<p>ONCE AGAIN TELKOM MAKES AN AMAZING MESS OF EVERYTHING. your cancellation form gives the wrong email address to cancel the contract. The same form i received from your store. Now this has not been done. Because of not updating your forms, you expect me to go through another 30day period with you guys. Sort this ****ery right now</p>

0
Replies (1)
Telkom
Telkom's reply16 Feb 2017, 10:23
Official

Good day Lusanda,

Please note that your cancellation request is logged with Retentions Team, feedback will follow.

Your reference number is ***9.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,