Cancellation Nightmare

I Had a Telkom Landline (was forced to then) in 2017 -2018 in order to have an ADSL Connection.

I vacated the property in June 2018 and notified Telkom that i want to cancel the contract. As many other complainants here and on Mybroadband.co.za I kept on receiving monthly accounts. On 8 October 2018 I sent another email confirming i am no longer residing at the premises and I want to ensure it is cancelled. Bear in mind by that time, my outstanding amount was R733.34 (4 months bill since I left the premises) I logged onto the online portal and it showed "no account to display"

I Stopped receiving invoices from Telkom in November 2018 (relieved as i thought the cancellation was done) In 2019 I was contacted by a "collection company" Nnincorporated After explaining the whole situation to the Agent at this law firm I stopped receiving correspondence from the firm.

That was the last I thought i heard from Telkom. In 2021 i received a notice that Telkom blacklisted the account. Blacklisting amount R 4040.03 That is how Telkom increased the outstanding balance from 8 October 2018 (When i was already out of the property for 4 months)