Cancellation Nightmare
With Tekom eventually correcting their mistake after months of of struggle to cancel my account according to their in store instructions, I still found out this week from the credit bureau that Telkom listed me as a bad payer with R300 odd outstanding shown on my credit report.
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Telkom's replyOfficial
11 Jul 2015, 09:22Hello NO_POOR_SERVICE,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM124743
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM124743
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,
Telkom's reply11 Jul 2015, 09:22
Official
Hello NO_POOR_SERVICE,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM124743
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM124743
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,