1 reviews | Active since Feb 2011
CANCELLATION NIGHTMARE
I've been trying to cancel the Telkom contract since April 2018, emails have been sent to ********** ********** but the email address keeps failing. Now you deduct over R900 from my bank account because the debit order was reversed previously. The data has not been used, so just take it back and Just cancel the freaking account!!!
Hi lee01,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi lee01,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,