TP
Tina P

1 reviews | Active since Nov 2017

06 Aug 2018, 12:28

Cancellation nightmare

I cancelled my contract in May 2018 ( ********** 1). I Received confirmation 14/06 ( ********** 3) & yet I'm still being billed. A debit order went off again in July and now I received an invoice for August!?

Debit order has been stopped. I will no longer pay for it.

0
Replies (1)
Telkom
Telkom's reply11 Aug 2018, 10:01
Official

Good Morning Tina

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,