TM
Tshepo M

1 reviews | Active since May 2017

22 May 2017, 12:41

Cancellation nightmare

<p>Telkom dont care about its customers , it has a stupid cancellation process ,. im relocating and i dont have a ADSL coverage and i was hoping to take a new product Their cancellation process is that you send an email and wait until you blue in the face for any type of communication and dont they have a cancellation division or retention line. Shameful proffessionalism.</p>

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Replies (1)
Telkom
Telkom's reply22 May 2017, 13:57
Official

HI Amza7

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team