Cancellation madness

<p>I sold my house a couple of months ago, once the paperwork was all signed with the lawyers, I went to Telkom to cancel my line as the new owners do not want a telkom line. Went to two seperate telkom shops and were told by both that I have to send the cancellation form in via email as telkom will not alow them to do it from their stores. Send in all the relevant paperwork and received the automated response stating someone would be in contact within 21 days. After 21 days and still no contact I phoned in and was told to send it via email to the same address as previously send to as they cannot cancel over the phone. Resent all the paperwork again and still not had contact from them. I have moved out of the house already and telkom is still sending me bills for the line. Still no one has contacted me from cancellations. I have cancelled the debit order and will not pay the bills they are still sending me. I have all the emails to prove I did what I was responsible for. I am not paying telkom another cent. Absolutely useless service by them. This has definitely made my decision not to install another telkom line into the new house we are building. Is there someone I can email or talk to directly to get the cancellation processed?</p>