cancellation letter #3

3rd complaint on hellopeter regarding Telkom, not responding with my cancellation letter. <br> Every time I get a nice message back from them, ensuring me they will address the matter....still nothing.<br> <br> I can not even count how many phone calls I had to their call centre, in store visits, emails etc, and still no improvement on the status of my query.<br> <br> I will keep on giving you bad reviews, until someone emails me a cancellation letter, stating the amount I owe to you for cancelling my contract. <br> <br> You can not deduct the money off my account via EFT without this letter.<br> <br> PLEASE CAN SOMEONE RESPOND