JO
Justin O
1 reviews | Active since Mar 2009
05 Sept 2016, 11:15
Cancellation Issues!!!!
<p>I have a telkom mobile data contract that i have cancelled on several occations yet its still active and i am still being billed!!! not only that, ive been over billed, billed an installment that i never agreed apon!!!</p> <p>Ive sent through the cancellation letter 5 times now already, spoke to the call center and was assured it would be actioned. The agent i spoke to was Shengiwe reference ********** 8.</p> <p>I would like this resolved please!!! not happy with your poor service on a constant bases!</p>
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
05 Sept 2016, 11:49Hello jah101
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply05 Sept 2016, 11:49
Official
Hello jah101
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
JO
Justin O's updateReviewer Update
06 Sept 2016, 09:40Hi Noleen.
When can i expect a response?
Thanks
JO
Justin O's update06 Sept 2016, 09:40
Reviewer Update
Hi Noleen.
When can i expect a response?
Thanks
Telkom's replyOfficial
12 Sept 2016, 10:48Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Please do not forget to convert your complaint into a compliment.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply12 Sept 2016, 10:48
Official
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
Please do not forget to convert your complaint into a compliment.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
JO
Justin O's updateReviewer Update
19 Sept 2016, 15:29Thank You for resolving my issue.
JO
Justin O's update19 Sept 2016, 15:29
Reviewer Update
Thank You for resolving my issue.