Cancellation issues

<p>Dear to whom it may concern.</p> <p>I myself a client of Telkom for the number 011******, used to have this line on Sovereign str Bedfordview. Towards the end of 2015, I decided to move out of the place in December or so. I so then decided to go to Telkom outlet in Glen shopping Centre. I told them to look I am shifting out of <br />Number Sovereign str Bedfordview <br />to<br />Number St Helen's ave Mayfair west. <br />therefore could you please cancel my number of 011****** which is on Number Sovereign str Bedfordview. And transfer my line to Number St Helens ave Mayfair west, and guess what they did that making it clear to me that no problem you line from Number 19 Sovereign str Bedfordview is going to be cancelled and a new line Number St Helens ave Mayfair west will be installed and it happened that we received the new line number in new place with 011*******.</p> <p>I now am held accountable to pay the outstanding amount for a service that I have no used on my previous account, the consumer protection act</p> <p>the consumer protection act<br />allows a consumer to cancel the agreement with the supplier as per act Section 14 part C.</p> <p>Please, can someone assist on this? </p> <p> </p> <p>Regards</p>