JV
JJ V
1 reviews | Active since Nov 2015
30 Nov 2015, 11:52
cancellation issues
I have been phoning telkom countless times to try and sort out my line (to cancel my current ISP and move to a new one). The request has been send from the ISP to Telkom but still no avail. This has been going on since JULY 2015! <br> <br> And today when I phoned Telkom I was told that my line is very bad and they cannot hear me- on 3 different occasions, phoning from 3 different phones! This is impossible.<br> <br> I am truly feeling hopeless, as this has been going on since JULY 2015. I just want to switch ISP. From iConnect to VOX Telecom. <br>
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Telkom's replyOfficial
30 Nov 2015, 18:34Hello JJV13,
We sincerely apologise for your experience.
We will escalate your query to our fixed line team to assist further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We sincerely apologise for your experience.
We will escalate your query to our fixed line team to assist further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply30 Nov 2015, 18:34
Official
Hello JJV13,
We sincerely apologise for your experience.
We will escalate your query to our fixed line team to assist further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We sincerely apologise for your experience.
We will escalate your query to our fixed line team to assist further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,