Cancellation Issue and Unfair Default Listing

I don’t know how many posts I need to make about this damn issue but I am frustrated beyond my wits. I requested to cancel my line and it was never processed so I reversed my debit orders. Telkom kept accruing the bill to my account and eventually listed me as a default on experian. Now I have debt collectors calling me all the time for money I shouldn't have to pay. I have logged numerous complaints but there is still no resolution in this matter. Numerous other people are all experiencing the same issue as per this mybroadband article. https://mybroadband.co.za/news/broadband/272525-mybroadband-flooded-with-complaints-about-telkom-line-cancellations.html Please get your act together and resolve this!!