1 reviews | Active since Apr 2015
I spoke with a Telkom call centre agent today and was informed that there are no ports available in my area for ADSL. This has been the case since January apparently and according to the system they are only planning on upgrading the area in August. In the meantime I wanted to cancel my landline as I am not using it. <br> Now the actual problem: I cannot cancel my landline because there is a order pending with another ISP for my adsl line(that does not exist). I have asked the ISP to assist and since learning about the ports not being available I cancelled with them and have been assured on 3 occasions that they can do nothing more from their side. Telkom keeps telling me there is an order pending and that there is nothing that can do. <br> Meanwhile I'm just paying for a landline which I'm not using. <br> <br> I got upset over the phone so Telkom decided to drop a 33minute call I had to make from my mobile phone since I'm at work. <br> <br> I called to cancel and was informed about a 30day notice before cancelling so I bet by the time someone from telkom gets back to me about cancelling I'll be asked to give another 30day as they could cancel it at the time of the call.<br> <br>
Best regards,
Best regards,
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