1 reviews | Active since May 2018
Cancellation internet
Telkom is probably the worse Company ever! Why is it so hard to cancel a internet and then they still expect you to pay for something you not using!!! it's been 3 weeks since I've trying to cancel my internet line and customer services have been of no help at all! I just an agent called Mishandra drop the line on me after being told I never sent in any documentation and I've sent in all my paper 3 weeks ago and more than 3 times. He never wanted me to speak to a manager and he was so rude to me. I'm getting fed up with this service. Your customer service agents have no way of speaking to customers and I'm still stuck with internet that I'm not using anymore!!!!! This is very frustrating!
Hi, Kayla.
i hope your cancellation request has been resolved. If not, please forward the original cancellation email, with the completed cancellation form and a copy of the account holder's ID, to ***
Specify the subject as AI*** - kayla-bri-anne-martin
This is the new process for cancellation. You can click on https://t.co/8hdck4FxzH for steps to cancel your service.
Kind regards
Terrick
Telkom Social Media Team
Best regards,
Hi, Kayla.
i hope your cancellation request has been resolved. If not, please forward the original cancellation email, with the completed cancellation form and a copy of the account holder's ID, to ***
Specify the subject as AI*** - kayla-bri-anne-martin
This is the new process for cancellation. You can click on https://t.co/8hdck4FxzH for steps to cancel your service.
Kind regards
Terrick
Telkom Social Media Team
Best regards,