Cancellation headache...

<p>On 18 July 2016 I took out 3 new contracts with Telkom Mobile in their East Rand Mall shop. As soon as I got home I realised something was wrong. I had no reception. One of the contracts was with a new sim number and the other two had to be ported. thinking it might be because of the numbers being ported I gave it some time. the next day I phoned customer care 081180. they assured me the numbers had been ported and is working. still my devices showed No Service. I went back to the store the 24th, still nothing worked. I got a sim swop and then it worked (relatively). I had absolutely no reception at home even though they assured me I was in an LTE zone. I cancelled all the contracts on the 27th and returned the devices, on the basis that they breached the contract. The network was tested and everything was cancelled on the 28th of August. reference ********** 0. The problem is, now they keep debiting my account for cancellation fees that was supposed to be voided. I think the service of Telkom is utterly pathetic and I shouldn't have to phone them almost every day just so they should do what they are supposed to do. There is no way to talk to anyone in Telkom that can help you. Everything has to go through 08180 and then it takes up to 21 working days to attend to your query. this is ridiculous. I’ve spent close to 3 months on this problem trying to get them to solve the issue, mean time they keep taking money, I can afford this anymore. My next step is reporting them and opening a ******** charge against Telkom.</p>