1 reviews | Active since Dec 2011
Cancellation *****
<p>To whom it may concern</p> <p> </p> <p>On the 4th of May 2016 notice of cancellation was sent to Telkom Ltd in accordance with paragraph 4 of the signed agreement dated 16th of June 2012 signed at Newlands; compliant with the Consumer Protection Act 68 of 2008 Section 14.</p> <p> </p> <p>Telkom Ltd responded only on the 31st of May with an apology for responding so late, but not confirming the cancelation. I have contacted Telkom Call Centre today, the 6th of June 2016 to be told someone will phone me to confirm the cancelation.</p> <p> </p> <p>This has not happened.</p> <p> </p> <p>This is also in contravention of the Consumer Protection Act as I have already cancelled my contract and do not need confirmation. This is a delay tactic.</p> <p> </p> <p>Telkom is hereby afforded opportunity to cancel the contract within 5 working days to avoid legal action. This case will be won as confirmed by my legal council and they would be happy to receive a cheque from Telkom Ltd for legal costs for a claim that is even less.</p> <p> </p> <p>Wake up Telkom and stop the abuse.</p> <p> </p> <p>My debit order will be cancelled at my bank and I will also hold you responsible for defamation should you *******ly blacklist me at any credit bureau. I will further hold you responsible for damages should I be declined any opportunity based on your ******* listing.</p>
Hi AdamJ@
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi AdamJ@
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Dear Luleka
Thank you for allocating another reference number to the one already supp****. Should you not comply, I will forward you a court case number which will be the only reference number I need to use.
Dear Luleka
Thank you for allocating another reference number to the one already supp****. Should you not comply, I will forward you a court case number which will be the only reference number I need to use.
