Cancellation fo Telkom Fixed Line Service

After trying for over 6 months to cancel a Telkom fixed line service, yet again I can't do it! There is nobody to talk to, and no one to confirm if it has gone through successfully. I have had it 'escalated' twice, I have tried in the Telkom portal and even resorted to an online chat. I am still forced to pay for a service I don't use if I don't want a black mark against my name! How is such a simple process so difficult ? I have even posted a review on Hellopeter, only for the Telkom mobile team to contact me asking how can they help ?

Come on Telkom, give me a number of someone to speak to!