Cancellation done in March, still being billed in July

<p>I sent a cancellation request with all relevant documents to ********** on 23/03/2017 @ 9:23 and expected the last month of service to be billed to be on 23/04/2017. I have still been receiving invoices and debit orders have gone off each month since. I even received an invoice to be billed for on the month of July. We have spent hours on the phone with different call centre agents, each of them diverting us to someone else with a different process for cancellation. The last two agents said we followed the correct process and could not tell why the billing still happened. The issue still has not been resolved.</p> <p> </p> <p>Telkom owes us R597 at this stage already.</p>