Cancellation department's service is shocking!!

<p>Hello Peter.</p> <p>I have been a loyal Telkom Mobile client for 6 years. My internet contract expired the end of June 2016. I e-mailed Telkom more than a month in advance on the 26th of May to give them notice to cancel my contract at the end of June. This contract has a debit order so I want them to cancel the contract and the debit order. I sent follow up e-mails on the 1st of June and again on 28 June - till today, no reply!! Can someone from their cancellation department PLEASE contact me on ********** or ********** . </p>