NB
Natasha B
1 reviews | Active since Mar 2016
07 Mar 2016, 10:08
Cancellation & Credit
Still havent received a call from you to resolve my query and credit on my account???<br> <br> I logged a complaint on Hellopeter last week Wed, 2 Mar'16 and received this response: <br> ___<br> Hello natasha.burger.j,<br> <br> Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.<br> <br> Your ***<br> <br> We apologise for any inconvenience caused.<br> <br> Regards,<br> Moenieb.<br> Telkom Social Media Team. <br> ___<br> <br> But STILL this has not been resolved......
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
07 Mar 2016, 11:52Hello natasha.burger.j,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM207781
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM207781
Regards
Luleka
Telkom Social Media Team
Telkom's reply07 Mar 2016, 11:52
Official
Hello natasha.burger.j,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM207781
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM207781
Regards
Luleka
Telkom Social Media Team