DF
Daryl F
1 reviews | Active since Dec 2013
04 Apr 2016, 16:02
Cancellation confirmation
Hello,<br> <br> Please can you confirm that my account has been cancelled and i will not be billed again. I have sent my form through to the prescribed email address 3 times and have not yet received confirmation. <br> <br> I have called the contact center and they have advised that the department is in back log.<br> <br>
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Telkom's replyOfficial
04 Apr 2016, 18:59Hello DarylFi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220304
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220304
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Best regards,
Telkom's reply04 Apr 2016, 18:59
Official
Hello DarylFi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220304
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM220304
We apologise for any inconvenience caused.
Regards,
Hilary
Telkom Social Media Team
Best regards,