Cancellation Cancelled

<p>I have 2 phones/contracts on my name with Telkom Mobile. So I know my one is due for an upgrade as the phone is paid off, but I can only use 1 phone at a time, so why bother with a new phone? Now, my other phone is one that I've given an to someone but still pay for. The beauty of it all is that I went in the 15th Nov 2016 to cancel that as the contract expires the 5th Dec 2016 and I don't want it to continue, so I decided to cancel it nonetheless. I then went on vacation without a care in the world. Had a blast only to realise that Telkom (not Telkom Mobile) double charged me due to a system error that was resolved. So I saw that I also had the contract on Telkom Mobile for the second phone which was supposed to be cancelled. I thought it was a mistake as it might be a system error, but it was not.</p> <p> </p> <p>I received the bill for both phones yesterday and I still need to pay it, after literally cancelling it 2 months prior. So I'm paying for a phone I did, in fact, CANCEL. This all happened because a call agent named "Tronicks Michael Baloyi (TM)" tried to give me a call and decided NOT to leave a voice mail and then went on to use his own initiative to then cancel my cancellation of a contract that I do NOT want to pay for anymore and then keep the said contract active. Now I don't know about you guys, but if a customer wants to cancel something, you give them what they want. You don't go around trying to cancel a customers cancellation. Who the f*ck has the ***** to do that?! So I've been paying for a contract I have cancelled for 1 month now and I've received the invoice for the new month (Feb) that I also need to pay for. I'm NOT paying for a cancelled contract and I will be compensated in either credit or reversals for the money already spent on the cancelled contract. I shan't be paying Feb as well as I cancelled it. And a heads up again, I absolutely REFUSE to fill in another cancellation form as this sh*t was supposed to be f*cking resolved 3 months prior.</p> <p> </p> <p>Whoever this "Tronicks Michael Baloyi (TM)" is, he is completely ignoring the mails I've sent him the last 2 days, completely wasting my time, energy and f*cking *****ING MY MONEY!! I need a rep to give me a call and to get this employee to also give me a call because I'd simply love to express my gratitude for cancelling my cancellation altogether. This is the very f*cking reason why I never will recommend Telkom to anyone, not even the people I hate. Completely unacceptable.</p>