Cancellation being ignored

I wrote to telkom on several occasions regarding line issues and that i want my line cancelled. i submmited their form now many times. the form was downloaded from telkom [URL Removed] I even complained here (http://hellopeter.com/telkom/complaints/continued-line-issues-***) that there is no contact from telkom side as per email confirmation of cancellation. the HelloPeter reference was SM192338. no reply further there either.<br> <br> On social media, all i get is \we will revert and give feedback\", but nothing happens.<br> <br> then there are those that constantly say that 30 business days notice must be provided, however, the cancellation document available to download from their site, clearly states 20 working days (Point 4 of the acknowledgement, again form downloaded from Telkom [URL Removed]<br> <br> Telkom, this is your 4 working day warning. in 4 days, the 20 working days as per cancellation form is up. contact me on my cell if you want to talk. if not, dont force me to take this to the NCC under the CPA. "