Cancellation assistance
LTE contract finally over .. the worst 24 months of my life in terms of internet experience. I cannot cancel it though as all the instructions given don't work and you cannot speak to anyone online. I have actually moved over to fibre now with another ISP and dont want to pay any further costs to this company. Can one your agents contact me to confirm cancellation for my contract ?
Good day bruno-cutrupi,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day bruno-cutrupi,
Thank you for making contact with us.
I was unable to follow up on this query, as the affected no was not provided.
Please respond privately with the affected no, and we will look into this.
Your reference number AI***.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,