CP
Cole P

1 reviews | Active since Feb 2014

18 Nov 2017, 15:22

Cancellation and refund

Horrible service by the call centre and the store Bunch of ***** and *********** staff Affected number : ********** 663 I upgraded my router to a modem ADSL line. The affected number was not cancelled and I'm still being billed

0
Replies (1)
Telkom
Telkom's reply22 Nov 2017, 13:33
Official

Hi McPherson1,

Thank you for taking our call.

Please be assured that we have sent your query to the Head Office and Store Managers Team for further assistance, the number ***has been post dated to cancelled on the 12/12/2017, more feedback will be provided to you tomorrow morning.


Your reference number: ***1

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team