Cancellation

After requesting a basic line with adsl in May, I received a double line and double adsl line resulting in double bill since May. I've been trying to cancel an additional line since then, went to the walk in centre, made countless calls of which you have to hold for hours, was made to write a letter and to email the request, escalated the matter telephonically as well as on the web, posted my complaint on hellopeter . Also requested my accounts to be separated to be able to manage my accounts.The latest correspondence is the monthly emailed bill and the sms last week indicating possible suspension of service. Been trying to pay the little I can to keep the line running, cant cope anymore with the escalating bill.<br> Can Telkom address these issue please???<br> References issued sm139732 and ***4<br>