NJ
Neelan J
1 reviews | Active since Feb 2015
25 Feb 2015, 12:58
Cancellation
I have tried to contact the cancellation department 4 times with the call constantly being cut off. how do you expect customers to cancel there account if nobody answers the calls through the call center. Surely this is against the consumer protection act.
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Telkom's replyOfficial
25 Feb 2015, 13:21Hello N33lz,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is SM91926.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is SM91926.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Best regards,
Telkom's reply25 Feb 2015, 13:21
Official
Hello N33lz,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is SM91926.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is SM91926.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Best regards,