NO
Nick O
1 reviews | Active since Mar 2013
19 Apr 2016, 09:33
Cancellation
My wife had a 20 g day and 20 g night 8ta contract. This contract ended 30 Nov.15 and we filed the cancellation form on the 01/11/2015. They gave us the case nr. which is ***9 but still they take our monthly payment and after numerous calls nothing happened. Phoned them again today and send them about 20 E MAILS. We have the proof of cancellation as well. Thank you.
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Telkom's replyOfficial
19 Apr 2016, 11:13Hello Nick1788,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225127
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225127
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply19 Apr 2016, 11:13
Official
Hello Nick1788,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225127
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM225127
Regards
Luleka
Telkom Social Media Team
Best regards,