HS
Henny S

1 reviews | Active since Feb 2011

16 Feb 2016, 11:01

Cancellation

I tried to cancel my fixed line and adsl service today but was told i need to give 30days notice.<br> <br> when I signed up i was told i can cancel at anytime as I do not have a fixed term contract. I have taken out a new service from Telkom and this now means that I must pay double for this month ! <br> <br> Please cancel my service as per my request with immediate effect.

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Replies (1)
Telkom
Telkom's reply16 Feb 2016, 11:12
Official
Hello h3nnys,

This response serves as confirmation that your query has been received.
Your reference number : SM198158.
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Telkom Social Media Team.