cancellation

I cancelled my contract in December 2015. I am horrified to find out this was never done. The phone was ****** and telkom could not even blacklist the handset due to a staff member completing the IMEI no incorrect on the application. I have now been paying and the contract is still not cancelled. I spend my whole day repeating myself and holding on for a manager. I now understand why there is so much complaints about Telkom. I am disappointed in the service from Telkom. I was promised a manager will get back to me and am still waiting.<br> I can easily ask the bank to reverse the debit order but for me it not about the money. The must rectify the error and inconvenience they causing me