Cancellation

About 2-3 months ago while still on a wifi 7.5+7.5 package, i proceeded for a migration to their new uncapped option. In the beginning of October i received a package with a new sim and router. . . . Am still stuck with the 7.5+7.5 package, still paying for it and never use it. Have been to centurion branch twice now to have this fixed, around 5 calls to customer services. Nothing seems to help. <br> <br> <br> SUPPLIER'S RESPONSE Telkom<br> Time and Date 10:21 | Thu 10 Dec 15<br> Hello john1981,<br> <br> Thank you for taking our call.<br> <br> As per our conversation your query is attended to by our Sales Team & feedback will follow.<br> <br> Your social media reference number is SM176897.<br> <br> Kind regards<br> William<br> Telkom Social Media Team<br> <br> Seriously, its 1 Feb 2016 and I still have this contract on my name???<br> <br> I will go to my Bank on this coming 15th if I get deducted again, and gladly reverse the charges.<br> You are *****ing from me and I can no longer tolerate it.<br> <br> I don't want phone calls of empty promises any more, I just want results.<br> <br>