1 reviews | Active since Dec 2015
Cancellation
I have been trying to cancel my Telkom Mobile account since the 07th of July 2015. After numerous calls to the call centre, to date I am still being debited for an unwanted contract. On the 30th of October I sent through a cancellation for my second contract and again to date I am still being debited. I subsequently took out a third contract with Telkom as the previous 2 had expired. I contacted the call centre and informed them that I will be reversing the debit orders seeing that the first 2 contracts had been cancelled from my side. Subsequently my account for the new contract has been suspended.<br> <br> Below are my reference numbers: ***1, ***7, ***2, ***8.<br> <br> Is this the type of service one can expect from Telkom<br> <br> <br> ,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We tried calling you, but to no avail.
Kindly note that we have sent you an email regarding this issue and await our Retentions Department for further feedback. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
We tried calling you, but to no avail.
Kindly note that we have sent you an email regarding this issue and await our Retentions Department for further feedback. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,
