Cancellation

A new installation was placed with Mavis at the Telkom branch on the Bluff Durban. I have on numerous occasions phoned Telkom's 10210 number and have had the most wonderful feedback. Today on phoning 10210 to enquire about the order, I spoke to a lovely lady by the name of Charity, whom informed me that the order had been cancelled by Mavis at the Telkom office on the Bluff. I am so disappointed regarding this as no authority or communication was received from this lady regarding any cancellation.<br> I have tried contacting the branch but to no avail. I have left messages for a return call but to no avail.<br> I am now currently on my way to the branch to sort this out and am guaranteed that there will be trouble as my boyfriend has a very short temper and I placed the order on 2nd June 2015 and was informed by the branch that it would take 21 working days.