Cancellation - 5 months later still a problem

Hi,<br> <br> I have requested to cancel my Telkom Line in October 2014, however every month since then I have been receiving monthly bills from Telkom. Every month I call Telkom about this issues and I always told that issues is escalated and will be resolved. Now I owe telkom R3000 and got another bill today. I have been collected by debt collecting services about this issue. <br> <br> Last time i called telkom was in February, I have been given ***7 reference number and told that a manager will contact me. Noone every contacted me but I still receive a new bill every month and my bill has not been adjusted to the amount that it should be. I will gladly pay the money i owe only when this issue is resolved and my bill is adjusted accordingly.