Cancellation - 5 months later

<p>Eventually, after paying an extra 4 months of payments waiting for acknowledgement of a mobile cancellation contract, I get a quote that is more expensive than paying the monthly rate until the contract expires. </p> <p>This contravenes the fact that a service provider can only charge a “reasonable penalty” which in terms of Regulation 14(2) of the CPA means that they “may not exceed a reasonable amount”.In other words the service provider is expressly prohibited from charging the full amount owing in respect of the remainder of the contract.</p> <p> </p> <p>I would appreaciate a reasonable quote, that takes into account the payments I have made since requesting cancellation, that is not more expensive than simply paying the contract off. It's illogical!</p> <p> </p> <p>Everything has now gone dead silent on Telkom's end. I have not had a response to several emails. </p> <p> </p> <p> </p>