Cancellation

<p>Signed up for uncapped mobile. Cancelled within the first 5 days (cooloff period). Email was sent 26/01/2017. Phoned numerous times. Has been escalated 5 times. On the phone now waiting for team leader. 58 mins 38 seconds. Must be a new record. 02/05/2017. Telkom has not contacted me yet. You cannot call anyone in the cancellations department as apparently they have no direct telephone number.</p> <p>Case number ********** 2</p>