1 reviews | Active since Sept 2016
Cancellation!
<p>Dear Telkom</p> <p> </p> <p>I am sick and tired of trying to cancel a telkom mobile contract with no joy at all. I emailed the cancellation form on the 9January 2017 and uptill today I am stilll being charged for a service I am not using.Why do you have a call centre when they don't know where to escalate these queries too.I have spoken to 3 consultants over the past three months that asked me to email the cancellation request to them,which I did,but yet money is still being debited from my account. Can someone at Telkom get there act together and sort this issue out.I want my money plus interest back in my bank account!</p> <p> </p>
Telkom mobile ,I'm asking you please to stop deducting money from my account for a service that's suppose to be cancelled 3 months ago!!!
This morning another debit order went off after Bronwyn and 3 other consultants assured me that the contract is indeed cancelled.
So now I'm putting a stop order in place for you to stop deducting money from my account. I want all the monies deducted from my account plus bank costs to be returned to my account since the date that I cancelled the contract on the 9 January 2017 for cellnumber ********** 680. I even cut up the simcard so that there is absolutely no usage on that account. In the event that you blacklist me I will take all the evidence I have to the credit ombudsman.
Telkom mobile ,I'm asking you please to stop deducting money from my account for a service that's suppose to be cancelled 3 months ago!!!
This morning another debit order went off after Bronwyn and 3 other consultants assured me that the contract is indeed cancelled.
So now I'm putting a stop order in place for you to stop deducting money from my account. I want all the monies deducted from my account plus bank costs to be returned to my account since the date that I cancelled the contract on the 9 January 2017 for cellnumber ********** 680. I even cut up the simcard so that there is absolutely no usage on that account. In the event that you blacklist me I will take all the evidence I have to the credit ombudsman.