Cancellation

<p>In April 2016 i decided that 10gig from Telkom ADSL was not enough.</p> <p>i called in to telkom and was advised by a Telkom consultant that i could cancell as they could not match an offer from Mweb.</p> <p>I was emailed the cancellation forms which i completed and sent back to Telkom, i have confirmation that they did receive this, Its now november 7months later and numerous calls and still not cancelled, Telkom has now suspended my line and still charging me for a service that i am not using,</p> <p>Every call to the call centre is not resolved as their answer is its referred to BACK OFFICE.</p> <p>It cannot continue like this,</p>