Cancellation

<p>I have contacted Telkom call centre to cancel my ADSL as I have not used or conacted the ADSL.</p> <p>I called the call centre spoke to a consultant who suppose to be trained before being there and said I must send an email to say I want to cancel my ADSL service and a copy of my ID which I did.</p> <p> </p> <p>After that I get billed over a thousand rand on my account and I called in spoke to another person in the call centre who says we need to fill in a cancellation form which I was already angry because this was not told to me the first time so why are the people not trained to do there job.</p> <p> Sent an email with the cancellation form copy of the Id.</p> <p> </p> <p>I have called the call centre over 15 times and my service is still not cancelled.</p> <p>Tel no : ********** </p> <p> </p> <p>I am so frustrated as I cannot be billed month after month for something I have not used and no one is willing to assist to cancell this sevice .</p> <p> </p> <p>Please can some one contact me urgently.</p> <p> </p>