Cancellation
Dear Telkom,
********** 54954
I cancelled my line on the 17th of April 2018. I have sent emails. I have called and i was told this would be sorted out. Yesterday you have debited my account again ever since i cancelled my line. We are now in October 2018. I want my line cancelled and my money paid back to me
Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
08 Oct 2018, 14:50Only 5 days later. Still no reply
's update08 Oct 2018, 14:50
Reviewer Update
Only 5 days later. Still no reply
Telkom's replyOfficial
30 Oct 2018, 12:56Hi
We apologise for the service you must have endured. Service has been cancelled. Please send use our facebook or twitter page if you need further assistance.
Regards
Hazel
Telkom Social Media Team
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,
Telkom's reply30 Oct 2018, 12:56
Official
Hi
We apologise for the service you must have endured. Service has been cancelled. Please send use our facebook or twitter page if you need further assistance.
Regards
Hazel
Telkom Social Media Team
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,