Cancellation ***7

<p>My contreact was supposed to end in May 2017, i sent through a cencellation letter in the last week of May but was told that to was too late and it will only be cancelled end of June. No Problem</p> <p> </p> <p>So July came and passed, I was debited again.</p> <p>I phoned again 3 weeks ago and was told that they could not reach me on the phone to confirm the cancellation so the case was closed. I gave them my new cell number and they re-opened the case.</p> <p> </p> <p>Last week no one had phoned me yet so I called again, this time I gave them my work number as well.</p> <p> </p> <p> </p> <p>So today I phoned again and since they cannot transfer me to the cancellation department or give me a number I had no choice but to just give the exact same information to yet another call center agent.</p> <p> </p> <p>So 2 months I had to pay a contract which I dont need because they cannot get hold of me eventhough they have more than just a cell number.</p> <p> </p> <p>I have now blocked Telkom from debiting my account as this is not my problem anymore. I have cancelled this contract, I have filled in the form on their website. I have signed this form, they can use my signature as confirmation from the original contract.</p> <p> </p> <p>Absolutely disgusting that they cannot transfer me the the person dealing with my cancellation, and because this person cannot do their job properly I have to suffer.</p> <p> </p> <p>No more</p> <p> </p>