Cancellation ***

<p>Good Day, we are struglling to cancel our Telkom Business account since 16 March 2016. We have sent emails to stocst@telkom, ********** BrandyN@telkom, ********** and ********** Our request was previously declined and very little effort was made to commumicate the outcome to our contact person. Yondela and Julia has escalated our request but there is little effort from the cancellations department. I have sent a complete email to Yondela ********** with all our supporting docs. We would appreciate it if our request can be attended to today. I would also like to bring to your attention that there is no referencing system at the call centre for cancellations and no direct line of communication to the cancellations department. Please consider this for a transparent complaints process.</p>