CV
Capt V

1 reviews | Active since Jul 2014

20 Feb 2017, 18:05

CANCELING MOBILE CONTRACT TELKOM

<p>I filled a form in at the Agent on December 2016. After that it was e-mailed to Telkom for cancellation as my contract experied. Now we are in February 2017. Sending how many e-mails from me and the Telkom Agents my contract is still running and not cancelled. Also endless phone calls and speaking to mindless agents that knows nothing. I am now going to STOP all my debit orders from Telkom. My three contracts can be cut I really don`t give a **** any more!!!</p>

0
Replies (3)
Telkom
Telkom's reply21 Feb 2017, 09:21
Official

Good Day

Thank you for making contact with us,

Please accept our apologies for the inconvenienced caused,

We have logged your request for assistance, Your reference number:AI***

Regards

Telkom Social Media Team

Bronwyn Davids

Best regards,

Telkom
Telkom's reply22 Feb 2017, 12:41
Official

Good day Gerald,

Your query has been sent to our Retentions team for cancellation as the contract is still active, feedback will follow.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

CV
Capt V's update01 Mar 2017, 10:31
Reviewer Update

I had enough of all the lying of Telkom!!!! My contract is still running and nobody has contact me. Again send e-mails with referance number, but nothing!? DEBIT ORDER of Telkom will be stopped ASAP!!!!!