Canceled LTE A contract due to no signal

I was sent an email from telkom advertising future hood products after applying online for a LTE uncapped telkom mobile future hood product, on the Friday 17th of July my nightmare began.<br> <br> I was informed that i had a five day cool off period to cancel this contract, and after spending hours since to the call center firstly to activate the sim card, then to get technicians out to install the antenna, who confirmed there was no signal (despite tekom coverage map showing there was signal, I managed to send through a cancelation form to telkom within the 5 day period on Wednesday the 22nd of July. the courtier collected the equipment from me two days later on the 24th of July which i have kept proof of. I was then informed that everything would be canceled, again after speaking to numerous people at the call center.<br> <br> Fast forward to October, I am still being sent invoices from telkom, for a service they couldn't provide, i have no equipment and sent through formal cancellation letter within 5 days.<br> I have Delt with LesoH@telkom<br> Charity Mpungose<br> Siyabonga Msane<br> Lebo (case ***9)<br> tm-cbo@telkom <br> and yet the sim card is still active, is there a single person in telkom that can assist?