1 reviews | Active since Apr 2014
canceled account which keeps cropping up
i previously wrote to Hello Peter about the Telkom data account which i closed in March 2015 but keep on getting statements which increase every month. i sent numerous emails to Telkom with regards to the closure of my account and had back and forth calls to no avail. i am really tired of getting smss of demands since i haven't used their service since Feb 2015 due to poor service. they even sent a technical specialist to come test the signal which he determined to be poor. <br> <br> i would like Telkom to stop bugging me with the service they are not rendering. their records should show that i haven't used their service since Feb 2015. one agent of theirs called to say they will send someone to collect their router which has never happened.<br> <br> please help
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171685.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171685.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
