Cancelation request not processed for 6 months

<p>I followed the procedure to email my cancelation request to telkom. Recieved confirmation of reciept. Nothing happened. Repeated this process three more times! Each time with reciept confirmed. Nothing happened. Call centre tells me there is no number for cacellations I must use the emails provided. I have been billed six months ********ly. It cannot be that Telkom can just ignore cancellation requests and refuse to have you speak to a person that can solve the problem.</p>