WG
Wanda G

1 reviews | Active since Jan 2018

14 Jan 2018, 22:42

Cancelation receipt means nothing

Cancelled our service with tellkom in september 2017. Followed the guidelines provided by them. Have about 12 emails saying they received our cancellation..and still I got another bill again tonite. Please how many times must i email the cancelation to the ********** before you cancel our service and stop billing us. Hundred times? Not prepared to pay the extra months weve been billed. No response!!!

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Replies (2)
WG
Wanda G's update15 Feb 2018, 14:31
Reviewer Update
Thank you.. I have at least 20 reciept confirmation from your cancellation department. Tel ********** 135. Its been 5 months...just automatic emails to say someone will come back...no one ever does. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WG
Wanda G's update15 Feb 2018, 14:32
Reviewer Update
ALSO BEEN TO A TELKOM STORE..ESCALATED problem... still no response.