CANCELATION OF TELKOM LINE RENTAL INCOMPETANCE

I had to move out of my apartment in woodstock on 1st May 2015, so I intended to give Telkom my 30 notice period to terminate and cancel my month to month internet bundle and telephone line rental package which comes to roughly R580 per month. I started phoning 10210 during the later part of march already. TELKOM was on strike at this stage. I called every lunch break or tea break that I could to get through to a consultant. this went on for over a week. EVERY time I called I had to wait over 40 mins and still no answer. Can you imagine how frustrating that is? I emailed every department I could via the Telkom website to cancel my line rental<br> <br> I then decided to go see the consultants personally face to face in Adderley street cape town. The consultant was doing his best to keep his head above water with all the people coming to have there queries dealt with. When we sat down with him, he started punching in all my details into the computer, and showed me and my girlfriend that was sitting next to me, that the request to cancel the line rental had been made an been sent through. <br> <br> I am still being billed. I dont even live there anymore. sms recieved says I owe R1223.17<br>