VL
Veronica L

1 reviews | Active since Feb 2010

18 May 2016, 08:05

Cancelation of line

<p>My son requested cancelation of my landliine, which is in his name, at the Musgrave branch at the end of February. He received a sms confirming the request. 3 months later this line is still not cancelled. He submitted another request online 2 weeks ago and has received no response. I need this line cancelled immediately as i have moved out of the premises and refuse to be responsible for any usage that will be incurred due to Telkoms inefficiency. </p>

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Replies (1)
Telkom
Telkom's reply19 May 2016, 13:02
Official

Hi veronical

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM234765

Regards
Luleka
Telkom Social Media Team