Cancelation of Fixed line (ADSL) contract

<p>To whom it may concern</p> <p> </p> <p>I recently moved from Middelburg Mpumalanga to Bloemfontein and tried to<br />cancel my adsl line there.</p> <p>I have cancelled my adsl line on the 24th of April 2016 09:53. Confirmation from Telkom was sent that they received my cancelation email. Telkom also would<br />have phoned me on the 14th of May but failed to do so. I then went in to Telkom<br />at Middelburg Mall to escalate the issue. Ref no. OP***. Apparently they should not have logged an opportunity.</p> <p>Customer care indicated that the account is still active and that the debit order will go off in June, but it should have been cancelled as I have given them more than a months notice.</p> <p>I do not want another debit order to go off as I have given all notices and<br />documentation to telkom.</p> <p> </p> <p>Kind Regards<br /><br /></p>